Regarding the hair reconditioning, my hairdresser suggested good old fashioned hair conditioner, and it worked on DD's Sam.
Get the hair a bit damp and get condioner on it being a bit generous on the amount. Cover with plastic wrap (or, I like using the saran wrp covers that look like hair caps) and leave for a couple hours. Rinse and towel dry. Comb and let air dry.
Good luck!
Ana [img]graemlins/wilted.gif[/img]